TadkaChatPrivacy Policy
Last updated: 16 October 2026
This Privacy Policy explains how Buzzino ("we", "us", "our") collects, uses, stores and protects your information when you use TadkaChat.in (the "Service"), an AI companion chat application available at https://tadkachat.in.
By creating an account or using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.
1. Information We Collect
1.1 Information you provide
- Account details — your mobile number, or your name and email address if you sign in with Google.
- Chat content — the text messages and voice messages you send within the app.
- Preferences — companion name, language and app settings you choose.
- Support messages — anything you send us through the in-app contact form or by email.
1.2 Information collected automatically
- Usage data — pages opened, features used, message counts and session timestamps.
- Device and technical data — IP address, browser type, operating system and device identifiers.
- Cookies and local storage — used to keep you signed in and remember your preferences.
1.3 Payment information
We do not collect or store your card numbers, UPI PIN, bank credentials or CVV. All payments and subscription mandates are processed directly by our PCI-DSS compliant payment partner, Cashfree Payments. We only receive and store a transaction reference, subscription identifier, amount, status and timestamp.
2. How We Use Your Information
| Purpose | Data used |
|---|---|
| Create and secure your account | Mobile number, email, device data |
| Generate AI companion replies | Chat messages, preferences |
| Process subscriptions and renewals | Account identifier, transaction references |
| Provide customer support | Account details, support messages |
| Prevent fraud and abuse | IP address, usage patterns, device data |
| Improve the Service | Aggregated, de-identified usage statistics |
| Meet legal and tax obligations | Transaction records |
3. AI Processing of Conversations
To generate companion replies, the text of your messages is sent to third-party large language model providers over encrypted connections. These providers process your message to return a reply. We do not permit them to use your conversations to train their public models.
Please do not share passwords, OTPs, card numbers, bank details, government identification numbers or other sensitive personal information inside chat messages.
4. What We Never Do
We do not sell your personal data to anyone, for any purpose.
We do not share your conversations with advertisers, data brokers or other users.
We do not use your chats to build advertising profiles about you.
5. When We Share Information
We share limited data only with service providers who help us operate the Service, and only to the extent needed:
- Payment processing — Cashfree Payments, to take payments and manage subscription mandates.
- AI model providers — to generate companion replies from your messages.
- Cloud hosting and infrastructure — to store data and run the application.
- Communication providers — to deliver one-time passwords by SMS or email.
We may also disclose information when required by law, a court order, or a lawful request from a government authority, or where necessary to protect our rights, safety, or the safety of others.
6. Data Retention
- Account data — kept while your account is active.
- Chat history — kept until you clear it or delete your account.
- Transaction records — kept for up to 8 years, as required by Indian tax and accounting law.
- Server logs — typically kept for up to 90 days.
When you delete your account, your profile and chat history are removed from our active systems within 30 days. Financial records that we are legally required to retain are kept for the statutory period.
7. Your Rights and Choices
- Access — request a copy of the personal data we hold about you.
- Correction — update your name, companion name and preferences in Settings at any time.
- Deletion — delete your entire account and chat history from Settings → Delete account.
- Clear chat — erase your conversation history without deleting your account.
- Cancel autopay — stop future recurring charges at any time from Settings → Subscription.
- Withdraw consent — stop using the Service and delete your account.
To exercise any of these rights, email us at contact@tadkachat.in. We respond to verified requests within 30 days.
8. Data Security
We protect your data using HTTPS/TLS encryption for all traffic, hashed and tokenised authentication, restricted administrative access, and regular security updates to our servers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continuously to protect your information.
9. Children's Privacy
The Service is intended only for users aged 18 years and above. We do not knowingly collect personal data from anyone under 18. If we learn that we have collected data from a minor, we will delete it and close the account.
10. Cookies
We use essential cookies and browser local storage to keep you signed in, remember your preferences and maintain session security. We do not use third-party advertising or cross-site tracking cookies. You can clear this data through your browser settings, though doing so will sign you out.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will always reflect the most recent revision. If we make material changes, we will notify you within the app or by email before the changes take effect.
12. Contact Us
For any privacy question, data request or complaint, please reach out:
Faridabad, Haryana 121003